Refund Policy

1. General Policy

Portfolio Builders follows a strict no-refund policy for all products, services, and digital offerings unless explicitly mentioned under specific conditions below. By purchasing any service or product from Portfolio Builders, the user agrees to this Refund Policy.

2. Eligibility for Refund

2.1 Time-Based Eligibility

Refunds are only applicable for users enrolled in our Premium Programs (4-6 month courses). Refund requests must be submitted within 30 days of the date of purchase.

2.2 Medical Emergency Exception

Refunds may be considered if the user faces a serious medical emergency, valid supporting documents are provided as proof, and the request is submitted within 7 days of the incident.

All such requests will be reviewed and approved at the sole discretion of Portfolio Builders.

3. Non-Refundable Services

• Figma Edu Plan or any activation-based services
• Short-term programs, workshops, or one-time services
• Digital products, downloadable resources, or tools
• Users who fail to meet eligibility criteria
• Delay caused due to incorrect or incomplete information provided by the user

4. Deduction Policy

In cases where a refund is approved, applicable GST amount will be deducted, any commission or fee paid to marketing or affiliate partners will be deducted, and the final refundable amount may be up to 50% of the total payment depending on the case.

5. Approval & Processing

• All refund requests are subject to internal review and approval
• Portfolio Builders reserves the right to approve or reject any refund request
• Approved refunds will be processed within 7-14 business days

6. Important Notes

Users are advised to carefully review program details before making a purchase. Refund requests made after the specified time period will not be considered. Portfolio Builders reserves the right to update this policy at any time without prior notice.

Cancellation requests are governed by our Cancellation Policy, delivery timelines by our Service Delivery Policy, and payment terms by our Payment & Pricing Policy.

7. Contact for Refund Requests

Email: grievance@portfoliobuilders.in
Phone / WhatsApp: +91 7994721792

Please include full name, registered email ID, payment details, reason for request, and supporting documents if applicable.

Legal Note: By completing a purchase, you acknowledge that you have read, understood, and agreed to this Refund Policy.